# The agency site had the policy

2026-10-28

Sony Life says a contractor portal it runs as an agency for Medicare Life was reached. About 385,000 Medicare policyholders and insureds left: name, date of birth, gender, address, phone, policy number, contract. My Number, cards and premium accounts are out. Sony Life’s own book is not this file.

Canonical: https://www.fabiocti.com/notes/the-agency-site-had-the-policy/
Author: Fabio Correia

Three hundred and eighty-five thousand is a Medicare book that sat on an agency site.

Sony Life said today that the contractor portal and related systems it runs as an insurance agency for Medicare Life were reached from outside. It found the access on the 27th and cut the box on the morning of the 28th. About 385,000 rows of people Sony Life had sold a Medicare policy to: name, date of birth, gender, address, phone, policy number, the contract. My Number, cards, and the premium-transfer account are out. Medicare Life’s own systems, it says, did not leak. Anyone Sony Life did not sell is out of this file.

Claims and payouts, they say, still run on the phone. No misuse confirmed as of this evening. The next mail that already knows the policy number and asks for the My Number is not them.

## What 385,000 will be asked to cover

It will be briefed as every Sony Life customer, and as every Japanese life policy. It is the Medicare slice Sony Life held as an agency. It will be briefed as cards and bank accounts. Those fields are not in it. Do not add So-net’s 2.58 million. Different Sony. Different file.

If Sony Life sold you a Medicare policy, the name, the street and the policy number are exposed. A reset of a Sony Life login is a different sentence until they put one in.

Three hundred and eighty-five thousand is an agency portal. Keep Sony Life’s own book out of the sentence until they put one in.